Strategic Planning and Development:

• Develop and implement a comprehensive corporate strategy aligned with the overall business goals and objectives.
• Identify and analyze market trends, competitors, and opportunities to increase market share.
• Establish short- and long-term goals for the corporate segment and develop actionable plans to achieve them.
• Monitor and evaluate the effectiveness of strategies, making adjustments as necessary to achieve targets.

Sales and Business Development:

• Drive proactive sales efforts to attract corporate business from both local and international markets.
• Build and maintain strong, long-term relationships with corporate clients, Accor Key Account Managers, and travel management companies (TMCs).
• Conduct client meetings, presentations, and, where applicable, site inspections to showcase the property’s value proposition.
• Negotiate contracts and agreements with corporate clients to maximize revenue opportunities.
• Identify new business opportunities and create strategies to penetrate untapped markets.

Marketing and Promotion:

• Collaborate with the marketing team to develop targeted marketing campaigns and promotional materials for the corporate segment.
• Represent the company at trade shows, industry events, and networking functions to promote properties and strengthen brand visibility.
• Coordinate with the digital marketing team to enhance online visibility and reach for corporate clientele.

Collaboration and Communication:

• Collaborate with other departments, including operations, finance, reservations, and marketing, to ensure seamless delivery of services to corporate clients.
• Maintain clear and effective communication with clients, partners, and internal stakeholders to build trust and alignment.
• Provide regular updates and reports on corporate activities, performance, and market insights to the DOS, DOSM, and GM.
• Contribute to revenue forecasting and budgeting processes by providing data-driven insights and recommendations.

Customer Experience and Relationship Management:

• Ensure exceptional client satisfaction by understanding client needs and delivering customized solutions.
• Address and resolve client concerns promptly and professionally, ensuring long-term loyalty.
• Act as the primary point of contact for key accounts, ensuring a seamless and consistent client experience.

Qualifications:

• Bachelor’s degree in Business, Marketing, Hospitality Management, or a related field.
• Proven experience in corporate sales or business travel sales, preferably within the hospitality industry.
• Strong understanding of corporate travel trends, TMCs, and global distribution systems (GDS).
• Excellent negotiation, communication, and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Results-oriented mindset with a passion for exceeding targets and delivering exceptional client experiences.
• Proficiency in sales-related technology tools.