Key Account Manager- Private Label

Erte Cosmetics is a full service private label manufacturer that produces perfume, home fragrance, skin care, bath&body care products.

We are looking for Key Account Manager to join in our Sales and Business Development Team.

Desired Skills & Experience:

Passion for the beauty and cosmetic industries

Minimum 5 years of relevant professional Private Label experience with b2b sales a plus

Excellent command of written and spoken English

General Qualifications:

• Bachelor’s or Master degree in related field
• Possessing new generation leadership skills
• Giving importance to organizational commitment and organizational goals
• Taking initiative and decision making skills
• Have a customer-oriented service approach
• Establish and maintain excellent customer relationships
• Identify and resolve customer concerns/complaints
• Experience in delivering client-focused solutions based on customer needs
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• High level of analytical skills, critical thinking and ability in simplifying of complex issues,
• Good knowledge of Microsoft Office applications and SAP program.
• No restriction to travel abroad,
• Valid driving license class B and active driver,
• Residing in the European Side of Istanbul,
• No military obligation for male candidate

Job Description:

• Managing operational process with efficiency and customer satisfaction from order receipt to shipment
• Initiating new business with existing customers and making business development strategies
• Deeply understand and intuit the client’s needs and develop strategies to meet their business objectives; key owner of all projects and processes from beginning to end
• Liaising with customer service internally to keep up to date with developments regarding open orders, pending samples, quotations, shipment follow up, etc.
• Managing and executing complex and demanding projects by energizing and leading cross-functional teams.
• Understanding customers needs offering new solutions
• Build and maintain strong, long-lasting customer relationships
• Reporting to Head of Sales and Business Development