Student Success (Telesales Representative)Key Responsibilities:

• Contact existing customers to introduce relevant product upgrades, add-ons, or promotions.
• Identify upselling opportunities by understanding customer preferences and usage patterns.
• Build and maintain strong relationships to enhance customer satisfaction and retention.
• Address customer inquiries, provide product information, and overcome objections professionally.
• Meet or exceed sales targets and key performance indicators (KPIs).
• Maintain accurate records of customer interactions and sales activities in the CRM system.

Qualifications:

• Bachelor’s degree.
• Proficiency in English, both written and spoken.
• Proven experience in telesales or a similar role.
• Highly self-driven and motivated, with a proactive approach to problem-solving.